Renew and Thrive

Peg Gerns | Licensed Clinical Social Worker
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    • About Us
    • Finally, It Makes Sense
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    • Florida Therapy
    • Pennsylvania Therapy
  • Contact
    • Let’s Connect
    • Book a 15 Minute Consultation
  • (866) 496-0302

Frequently Asked Questions

ADHD & Mental Health Support

How can you help me if I have recently been diagnosed with ADHD as an adult?

Yes! I accept several major insurance plans, including Aetna, so you may be able to use your insurance benefits to make therapy more affordable. I also offer self-pay options for those who prefer not to use insurance or whose plan is not currently accepted.

If you’re not sure whether your insurance covers therapy, don’t worry! you can book a consultation and we can help you understand your options. My goal is to make getting the support you deserve as simple and stress-free as possible.

What kinds of issues can you help me with besides ADHD?

I can help you with anxiety, depression, grief, infertility, postpartum depression, relationship issues, and self-esteem concerns. If you’re feeling stuck, overwhelmed, or just need support with life changes, I’m here to listen and help you find your way forward.

What experience do you have helping with anxiety and depression?

I have many years of experience helping women manage anxiety and depression. My training and credentials include advanced certifications, so you can feel confident that you’re working with someone who understands what you’re going through and can offer support that fits your needs.

How can you help if I’m feeling burned out and overwhelmed?

I can help you figure out what’s causing your burnout and overwhelm, teach you ways to cope, and support you in setting healthy boundaries. Together, we can create a plan that helps you feel more balanced and able to handle life’s demands.

Do you offer help for grief or loss?

Yes, I support people who are dealing with grief or loss. I can help you process your feelings, find healthy ways to cope, and offer guidance as you move through this difficult time. You’re not alone in what you’re experiencing.

Do you have experience helping with postpartum depression or infertility?

Yes, I have experience supporting women who are coping with postpartum depression and infertility. I provide a safe space to talk about your feelings and work with you on ways to manage the emotional ups and downs that come with these experiences.

Sessions & What to Expect

Do you offer online sessions, or do I need to come in person?

You don’t need to come in person. I offer all sessions online through secure video calls, so you can join from wherever you feel most comfortable, whether that’s home or another private space.

What can I expect during my first session with you?

During your first session, you can expect a relaxed conversation where you share what’s on your mind and what you’re hoping to work on. I’ll listen and ask questions to get to know you better, and together we’ll talk about the best ways to move forward.

Licensing & Privacy

Are you licensed to provide therapy in my state?

I am licensed to provide therapy in both Florida and Pennsylvania. If you live in either of these states, you can work with me for virtual sessions.

How do you keep my information private during online sessions?

Your privacy is very important to me. I use secure, confidential video platforms for all sessions, and I follow strict privacy rules to keep your information safe. Anything you share is kept private and protected.

Scheduling & Cancellations

What is your policy if I need to cancel or reschedule my session?

If you need to cancel or reschedule a session, please let me know at least 24 hours in advance. If you cancel with less notice, you may be charged for the session. I do my best to offer flexibility and will work with you to find a new time if you need to reschedule.

Do you offer refunds if I miss a session or change my mind?

If you miss a session without giving at least 24 hours’ notice, refunds are not available. If you let me know in advance, we can reschedule with no extra charge. I do not offer refunds if you change your mind after a session is complete.

Payment & Insurance

How do I pay for my sessions, and what forms of payment do you accept?

You pay for your sessions at the time of your appointment. I accept most major credit cards and other common electronic payment methods. If you have questions about payment, I can explain everything before your first session so you know what to expect.

Do you take insurance, or is it self-pay only?

Currently, I am self-pay only and do not accept insurance. I can give you a receipt if you want to submit for possible reimbursement from your insurance company, but payment is due from you directly at each session.

Find the Support You’ve Been Searching For

Start feeling more balanced and at ease today

Let’s Connect

Contact

Phone (866) 496-0302
Email peggerns@hushmail.com

 

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